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Privacy Policy

From May 25th 2018, legislation called "GDPR" (General Data Protection Regulation) will regulate the way businesses manage their customers' personal data.


Pilates Place has ensured that we comply with this legislation in the following ways:
  • Customers can opt out of our occasional marketing emails at any time, using the ‘unsubscribe’ button at the bottom of every email.

  • Our customers can manage their own data.
  • Through our MindBody website, you can access your Pilates Place account, to add, change, or delete your personal information. This is the same account you can use to make bookings, pay for your membership, and reschedule appointments.
  • This includes your name, email address, and your payment information if you have made a purchase using Debit or Credit Card.
  • We also hold any additional personal information you provided on the health questionnaire form you filled in when you joined the studio.

  • We do not share your data with any third party.

  • We store and manage your data via a secure database which complies with the new GDPR regulations.
  • We store and manage our customer data via our secure database which is provided by a third party called MindBody. MindBody is a reputable company which stores its data in servers and backup servers which have a 'Privacy Shield certification'.
Our website makes use of non-invasive (no personal data) cookies to provide you with an enhanced user experience. By continuing to use the site, you consent to this.Close More
The UK Law now requires us to get consent from you for the use of cookies.

A cookie is a small file containing text and numbers generated by the website and passed from your browser back to our website when you revisit the site.

A cookie is used here to allow you to navigate the site, log in etc. Without this cookie (called a session cookie), this site would not work properly and so this has already been set.

We use a popular statistics tool called Google Analytics which uses non invasive cookies to allow us to find out how effective our marketing is, based on referencing how you got to our website (search engine, direct, or from another site etc).

We use an animation based rotating image which uses a cookie to know which image was last displayed so that as you move from page to page you are not seeing the same image every time.

We can also make use of third party services such as video clip players which can set cookies, for example to enable them to know that you part played a video clip previously, or to store customised settings such as brightness or volume. Close
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